3D-IT-CONGRESS
WORLDWIDE
300 EXHIBITIONSTANDS

The international 3D online congress ITSM HORIZON.
From September 29th to September 30th, 2021 you will discover new horizons
and experience in virtual rooms where services in IT and Service Management are developing.

Digital Champion: Effort meets success! Experience concrete use cases in the field of End2End digitization and discuss with colleagues from practice. The paid net! IT conference will take place in the net! IT hall this year.

Program Registration Champions

brandnew
exciting
virtual

Be there at the second international 3D online congress "ITSM HORIZON". Rediscover IT from scratch. See where IT and ITSM are going.

At this international congress, CIOs from all over the world have their say. The special thing about our 3D online congress format is its consistently exciting concept. Nothing is as you know it.

Exhibitors do not bring a stand, but entire exhibition halls that inspire you! Walk as much as you can between the 3D worlds and network. Everything is interconnected on our ITSM HORIZON. Sounds great? Then continue your journey of discovery and please scroll down.

What is different?

Online congresses are boring? That's right, but only when there is almost nothing to see or discover. Our incentive is very clear. The trade fair visitor wants to experience something. Or do you want to attend a boring congress? - no? - We neither! That is why we are relying on a completely new mega-hall approach with our avatar-supported 3D online congress, where you can network with other visitors via video chat.

During the streams, you can walk through the virtual 3D congress hall and look around to see what advertising material has been displayed on the individual stands and leaf through it. You can of course also speak to the stand staff. What more do you want? But we don't stop there either and offer more.

Lectures
& chats

A firework of inspirations awaits you. Every lecture is live. Ask questions, argue with them, or just listen to them. See and learn from lifehacks from around the world. It's a real experience.

You can get in contact with every avatar in every hall, at every stand. How many contacts do you normally have at trade fairs? 5-10. With us you can easily manage 100 and more. Let's take inspiration and exchange to a new level together. In various chat cafes, lunch chats and beer chats you will find the opportunity to meet people who are just as interested in the topic of ITSM as you are. Or would you like to have a chat in peace and quiet? No problem. All of this is possible.

The Story behind ITSM HORIZON

In a roundtable discussion of an inner circle with several CIOs from central listed DAX companies, it was discussed how to actively expand IT Service Management (ITSM) in Germany and advance it with real innovative concepts. The lack of previous impulses and the reproduction of known methods was denounced. The situation was aggravated by Corona. The transfer of knowledge must not stall, was mentioned in the same breath. An internationally leading ITSM was required.

This was the beginning of a new congress. It should broaden the horizon for ITSM beyond ITIL. The old ways of thinking in systems and processes should be behind us and the pure service concept in front of us. This is how the term ITSM Horizon came about.

A new format was sought to realize a unique congress. For this purpose, the leading and most innovative ITSM companies in Germany were addressed that make such things possible. The Scholderer GmbH design was selected in its nature and innovative strength to rethink ITSM.

The jurors were won with the following points:

  • Presentation of a 3D-based online congress suitable for both exhibitors and participants
  • A program structure adapted to the new world of work
  • balanced streams at all levels
This has created a new format for ITSM decision-makers and future thinkers. 

  • MAX KILLINGER CIO, Hoffmann Group
    VORTRAG: „Umfangreiche Transformation der IT in einem traditionsreichen Familienunternehmen“
    ITSM is for me an essential component for a successful IT organizat
  • HELMUT SCHINDLWICK CIO, Bundesagentur für Betreuungs- und Unterstützungsleistungen GMBH
    ITSM is the central linchpin when it comes to digital innovation
  • OLIVER URICH CIO, SIMON HEGELE GESELLSCHAFT FÜR LOGISTIK UND SERVICE MBH
    An international ITSM has many facets and I would like to experience them at the congress
  • ANDREAS DIETRICH Interim CIO und Unternehmensberater Digitalisierung, derzeitiges Mandat dussmann group, Berlin
    ITSM? Services are the be-all and end-all in the IT business
  • WERNER KOUDELKA Head of Software Project Management Central Europe and Middle East,Swisslog Logistics Automation
    ITSM already starts in the project and here the way of thinking is changing
  • RALF EFFLER SERVICE DELIVERY MANAGER, HITACHI
    I am involved because I see ITSM as the future field in IT
  • MICHAEL JOST Ex-IT LEITER, Techem
    I am fascinated by the way ITSM-Horizon is raised. Chapeau!
  • KAI ALTENFELDER CEO, pro accessio GmbH & Co. KG
    ITSM at C-level is the drive for me to be there
  • HAGEN AESCHT CEO, G-NE GmbH Wirtschafts- und Technologieberatung
    As a consultant, ITSM is omnipresent for me – whether in tendering or IT purchasing
  • JÖRG RICHERT R-Consulting
    We advise customers to live ITSM and seek new impulses
  • MATHIAS BALKOW MACE CONSULTING
    IT operation without ITSM is like driving a car without a steering wheel
  • JEANNE-ROSE THERRE Metafinanz Informations-systeme GmbH
    The ITSM Horizon 2020 offers the best chance to have a comprehensive look around the market
  • CHRISTOPH HEMMELMAYR BE-terna
    Without ITSM we would not be so efficient as a service provider
  • ROLAND JUNGENKRÜGER CEO, Visorian GmbH
    Transfer service processes compliant, secure & legally into the cloud? Find the answers!
  • DIRK KASTNER ehemaliger CIO Edeka Südwest
    I would like to establish international contacts with people interested in ITSM
  • ALEXANDER WACHTEL CEO, ESC DEUTSCHLAND GMBH
    With AI the ITSM will make an immense push forward
  • PATTERSON HOWARD SALES DIRECTOR 4me, Inc.
    Providers wanted to build ITSM like 4me, but could not
  • THOMAS PRÄNGER CEO, VALPRO BUSINESS SOFTWARE AG
    Generating the IT value contribution is the OBLIGATION in ITSM. To efficiently control the costs for this, the top. Who can do both... is leading
  • WERNER GROHMANN CEO, GROHMANN BUSINESS CONSULTING
    I see new concepts in ITSM and Cloud that will revolutionize our IT
  • MARC AUREL SCHUBERT ISMS Lead Auditor, sapite GmbH
    Integrated management systems: Bring ITSM and information security in line
  • JÜRGEN MÜHLBAUER Senior Manager, PricewaterhouseCoopers International
    I would like to compare international ITSM approaches at the congress
  • MICHAEL SIMON CIO, VOLKSWAGEN RETAIL DIENSTLEISTUNGSGES. MBH
    ITSM is the performance of the (IT) engine - the more, the more effective

FAQ

Impres­sions
2020

Presen­tations
2020

ITSM – ein Umbruch im Universitätsklinikum Leipzig [PDF]
AI driven ITSM [PDF]
Service Management in der IT einer Bank mit Atlassian Tools [PDF]

ITSM HORIZON 2021 – The 3D online congress for ITSM

Experience your first virtual 3D trade fair adventure. Hear and see what moves CIOs and international speakers when it comes to ITSM.

From September 29th and 30th you can be there live online. Meet friends, acquaintances and business partners again. Dedicated to the topic of ITSM and of course also other topics; that is community feeling.

Do you want to be there? All you have to do is to register.

If you have any questions about our exciting 3D format, please contact us directly. We are very happy to help you.

Would you like to be part of the 3D online congress?
We are looking forward to share this experience with us.

Register now: